Member Outreach Specialist
Job in
Wheeling, Ohio County, West Virginia, 26003, USA
Listed on 2026-09-05
Listing for:
Highmark Health
Full Time
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Highmark Inc. is seeking a Community Outreach/Support role to serve as a liaison among members, the Health Plan, and regulators. The position performs telephonic support, schedules appointments, and educates members about rights and responsibilities.
It also assists with navigating grievances and appeals while representing member interests internally and externally. The role requires at least 1 year in outreach or customer service, strong communication, listening, and problem-solving skills, and
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