Tolling Customer Service Supervisor - Lead & Escalations
Listed on 2026-09-30
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Bilingual -
Management
Client Relationship Management
WV Parkways Authority in Charleston, WV is seeking a Customer Service Supervisor to lead the CSC team, oversee tolling back-office operations, and ensure accurate handling of E-ZPass and violations. The role requires strong leadership, accuracy, and adherence to policies.
The position offers an hourly rate of $23.35–$26.66 and overtime eligibility, with responsibilities covering daily supervision, issue escalation, workflow management, and performance monitoring within a tolling environment.
We have an opening for a Tolling Customer Service Supervisor
- Lead & Escalations in WV, United States within Management & Operations, Sales.
For the Tolling Customer Service Supervisor
- Lead & Escalations position at State-of-West-Virgini, we are reviewing applications now.
Step into the Tolling Customer Service Supervisor
- Lead & Escalations role at State-of-West-Virgini in WV, United States and grow with us.
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