Manager of Game Operations & Activation

Summary

The Wheeling Nailers are seeking an energetic, creative, dedicated, hard-working Manager of Game Operations & Activation. The role will be responsible for the fan experience on game days; by leading and executing game production, script writing and show directing for all Wheeling Nailers hockey home games.

The Director of Game Operations & Activation will be extremely detail-oriented, an effective multi-tasker and communicator. The ideal candidate will be a motivated self-starter that takes initiative and thinks creatively.

ESSENTIAL FUNCTIONS:

• Creatively plan all promotional nights, including hiring performers, creating activations and decoration of Wes Banco Arena

• Manage run of show specs and production needs, including detailed script writing and time sheets

• Maintain detailed accounts and tracking of corporate fulfillment needs and assets

• Lead weekly staff meetings on game day details and communicate effectively with the Arena staff and production team

• Manage and oversee game day staff, including production, video, sound, and floor

• Serve as a liaison between the front office and ECHL league office for league-wide initiatives and game operation assets and fulfillment

• Assist in social media endeavors, including content creation and general support and promotion of the Wheeling Nailers brand

• Foster relationships with entertainment companies

• Execute all league mandated reporting and communication materials, with timely, efficient response to league

• The ability to work with confidential information and always maintain professionalism while representing the Wheeling Nailers brand

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY:

• Highly organized, resourceful, detailed-oriented, a quick learner and efficient with time management skills

• Ability to learn / lead in a team environment and adhere to departmental guidelines

• Ability to professionally communicate and interact with all levels of internal and external parties

• Proficient with Adobe Creative Cloud, Microsoft Word, Excel, and Outlook as well as Google Docs and Sheets; ability to learn required business systems

• Ability to professionally handle highly sensitive and confidential information

• Excellent problem-solving skills

• Ability to make quick and effective decisions

QUALIFICATION STANDARDS:

• Bachelor's degree in multimedia, business / sports management, or related field

• Efficient with Adobe Creative Cloud (Premiere Pro, Photoshop, After Effects)

• 2+ years of progressive professional experience in game and event operations, preferred in the sports industry

• Experience working in professional hockey is a plus

• Excellent speaking, writing, and editing abilities

• Ability to multi-task, manage multiple projects at once and thrive in a fast-paced, intense work environment

• Must be able to work game nights, weekends, and holidays throughout the calendar year

• All other duties and responsibilities assigned

• Experience with Tricaster, Motion Rocket, 3play is a plus

The Wheeling Nailers may require an employee to perform duties outside his/her normal description. The Nailers are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law