Players Club Representative, Wheeling Casino

The opportunity

Delaware North Gaming is searching for full-time and part-time Player Club Representatives to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Player Club Representative, you will be responsible for assisting guests in all Player Rewards Program transactions in a friendly and professional manner.

Apply now if you are looking for a role offering teamwork, excitement, and career growth. Pay $13.50 / hour.

Information on our comprehensive benefits package can be found at whatweoffer.

We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Provide information, cards, promotional items, and other rewards to program members
• Update and enter member information into the database
• Assist with the execution of games, contests, drawings, and the give-aways
• Maintain strict confidential guidelines in all customer interactions and records
• Utilize active listening skills to defuse emotionally charged situations

• No experience or diploma required
• The ability to obtain and maintain a state gaming license is required
• Basic computer skills, including word processing, spreadsheets, databases, and point-of-sale systems, preferred
• Ability to work evenings, weekends, holidays, and special events

• Standing for extended periods of time
• Ability to lift up to 25 pounds

• Evenings
• Overnight
• M-F
• Weekends
• 8hr shift
• OT as needed
• Holidays
• Days

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

We’re invested in helping you achieve your career goals across various roles in hospitality and entertainment.

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.