Players Services Representative, Wheeling Casino

The opportunity

Delaware North Gaming is searching for full‑time and part‑time Player Club Representatives to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Player Club Representative, you will be responsible for assisting guests in all Player Rewards Program transactions in a friendly and professional manner.

If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Pay $15.00 - $15.00 / hour

Information on our comprehensive benefits package can be found at

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Provide information, cards, promotional items, and other rewards to program members
• Update and enter member information into the database
• Assist with the execution of games, contests, drawings, and giveaways
• Maintain strict confidential guidelines in all customer interactions and records
• Utilize active listening skills to defuse emotionally charged situations

• No experience or diploma required
• Ability to obtain and maintain a state gaming license required
• Basic computer skills including word processing, spreadsheets, database and point‑of‑sale system preferred
• Ability to work evenings, weekends, holidays, and special events

• Standing for extended periods of time
• Ability to lift up to 25 pounds

• Days
• Evenings
• Holidays
• Weekends
• 8hr shift

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.