Senior Collections Analyst

Job Title: Senior Collections Analyst

Location: Wheeling, WV, Charlotte, Portland, or Sacramento offices.

Are you looking to work in a dynamic team-oriented work environment? Are you a self-starter with a high level of initiative and drive? This may be the job you for you!

A client of DWS currently has an excellent opportunity for a Senior Collections Analyst. This position could be based in Wheeling, WV, Charlotte, Portland, and Sacramento offices.

• Analyze target accounts receivable items for follow-up with attorneys and clients.
• Work with attorneys and office staff to develop trusting and collaborative relationships regarding the billing and collections process.
• Communicate and update attorneys on accounts receivable status and provide input to attorneys for possible actions on a particular receivable.
• Work to facilitate payment of delinquent accounts by developing and maintaining an ongoing working relationship with client personnel in their administrative, legal, and accounting departments. Collection efforts will include writing (email), telephone calling, and faxing accounts payable personnel to determine the payment status of a bill.
• Establish alternative payment plan for payment of delinquent accounts if client is unable to make payment in full.
• In collaboration with the billing department, ensure bills conform to clients' billing protocol and communicate clients' requests and concerns to attorneys.
• Provide necessary backup requested by the client.
• Update and maintain client accounts receivable file in Expert Collections module.
• Possess complete understanding and mastery of Expert Collections and provide training to billing and collections team.
• Monitor daily cash receipts for regular payments, negotiated payments, and unapplied funds.
• Assist Collections Manager as requested in team projects and administrative tasks.
• Mentor and train new hires and other team members to ensure their success.
• Special projects and duties, as required.

• Bachelor's Degree or equivalent experience required.
• Knowledge of accounting principles.
• Excellent written and oral communication skills required.
• Five+ years of related collection experience required.
• Knowledge of Orrick finance policies and procedures
• Strong analytical skills required.
• Proficiency with Excel/MS Word and Windows environment.
• Ability to operate within billing and accounts receivable systems.
• Initiative and service-oriented approach to clients and attorneys required.
• Excellent time management, project management, organizational skills, and the ability to handle multiple tasks required.
• Excellent interpersonal skills required.
• Previous experience in a professional services firm preferred.