Commercial Sales Associate Job Wheeling area,West Virginia USA,Finance & Banking

Commercial Sales Associate (CSA-COM)

The Commercial Sales Associate (CSA-COM) serves as a junior relationship manager within the Commercial Banking Division. This non-revenue producing role is designed to support client engagement, portfolio management, and market development while preparing the associate for a future transition into a revenue-generating position.

The CSA-COM will contribute to the Bank's strategic objectives by:

Delivering exceptional client service and portfolio oversight

Assisting Commercial Bankers with Deal Flow and input of data into Abrigo

Supporting Commercial and Senior Bankers through joint client calls and deal execution

Participating in community engagement to enhance brand visibility

Assisting in loan and deposit origination efforts

Upholding risk management and compliance standards

This role requires strong communication skills, emotional intelligence, and a collaborative mindset to thrive in a dynamic, growth-oriented environment.

Essential Functions:

Service and grow an existing portfolio of commercial loan and deposit clients
Conduct joint client and prospect calls with Commercial Bankers and cross-functional teams
Collect and analyze financial statements to ensure asset quality and compliance
Maintain accurate client records and relationship reviews in CRM systems

Assist in the preparation of pre-screen underwriting and deal documentation
Support pipeline conversion and deal management processes
Develop and maintain a prospect and COI list for future sales transition
Attend community and industry events to promote the Bank's brand

Act as a First Line of Defense in identifying and mitigating reputational, operational, and credit risks
Partner with Credit to support timely risk ratings and annual reviews
Ensure adherence to regulatory and internal compliance standards

Activities:

The CSA-COM will engage in the following activities:

Support leadership's efforts to enhance the Bank's brand by attending key community events and supporting all events in the assigned market that are sponsored by the Bank;

Service, manage and grow an existing portfolio of loan and deposit clients;

Ensure the Asset Quality of the portfolio by collecting and reviewing financial statements on a timely basis as per the terms of the Loan Agreement with the Borrower;

Serve as the First Line of Defense in managing credit risk, reputational risk, operational risk, and other risks inherent in commercial banking;

Partner with Credit to accurately risk rate Borrowers "in the moment;" to develop and communicate an exposure strategy in order to keep the Borrower apprised of the Bank's risk appetite (no surprises); and to support the timely completion of Annual Reviews to avoid administrative downgrades.

Assist leadership with efforts to achieve the OKRs of the Team, Division, and Bank.

Prepare Pre-Flight/Pre-Screen underwriting to assist the Banker driving the loan sales process.

Memorialize activities in Renaissance, or the CRM that the Bank has in place, including at least one annual relationship review per year per client.

Support revenue-producing Bankers, who will drive new client acquisition, and enhance the portfolio's revenue base.

Draft a prospect and COI listing that the CSA-COM will use as preparation for transitioning into a revenue-producing role at a time determined by leadership.

Go to Market – Alignment:

The candidate will align with the Bank and Commercial Division's "Go to Market" strategy, including the following:

Client

Experience:

Role will focus on internally assisting Commercial Team with efficient processes to improve the client experience on the commercial team.
Client contact management:
Team members will call within segmentation and client needs. Planned purposeful calls executed face to face with the client will be memorialized in Renaissance.
Speed to Market:
We take deals off the street fast.
Lead with Advice, Ideas and Solutions (Financial Insights):
We never push products. We chase value-added, differentiated conversations with clients.

Objectives - Alignment:

The candidate will align with the Bank and Commercial Division's strategic priorities, objectives and key results, including the following:

Make…