Family Support Supervisor Berkeley

Responsibilities

Under general supervision, perform full-performance level supervisory work involving the planning, organizing, assigning, and evaluation of staff engaged in the delivery of case management programs to recipients of public assistance and employment service programs. Work includes ensuring all administrative duties of workers are completed accurately and within a timely manner. Must attend DOP management courses to stay current on evolving policies.

Keep up to date on all state and federal TANF regulations. Coordinate program functions with other agencies, community organizations, advocacy groups, and employers. May represent the Department of Human Services at meetings and hearings as required. Performs other related duties as required.

Mandatory overtime may be required for this position.

• Bachelor's degree from an accredited college or university.
• Substitution:
  Any combination of college training and/or full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development may substitute for the required training on a year-for-year basis.

• Five years of full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development.
• Substitution:
  Graduate study may be substituted for the required experience on a year-for-year basis.