Test Proctor; Part-time

Overview

WVNCC seeks applicants for Test Proctor in the Economic & Workforce department. This is an on-campus position. Serve as a Part-Time Test Center Proctor. Testing is scheduled on all 3 WVNCC campuses – New Martinsville, Weirton, Wheeling. Hours of work will be assigned according to testing demand. Wheeling Campus has the main testing center. Coverage for day, evening, and Saturday shifts is needed.

• Essential Functions:
  
  all duties associated with proctoring tests.
• Proctoring duties include answering basic WVNCC questions and referring people to the right department.
• Keep testing rooms and computers cleaned and sanitized.
• Other duties as assigned.
• Perform, conduct, direct, distribute, complete reports, observe, register check-in, inspect prohibited items, assign seats, administer exams, complete forms and answer basic questions.
• Interact face-to-face with test takers, following rules and regulations set forth by multiple test providers.
• Perform safety checks of testers, supervise testers, startup computers, troubleshoot hardware and software issues, complete daily logs, file incident reports, and keep the test centers tidy.

Education: Associate’s degree or vocational or technical school degree.

Additional Experience: A combination of education, experience, and training may be accepted. Valid driver's license required.

Work Experience:

• 1 year+ Customer service or client-based service.
• 2 years+ Computer experience (data entry, general computer use, troubleshooting).
• 1 year+ Office Administration - filing, record keeping, data entry.

Knowledge, Skills and Abilities and Additional Information:

• Computer experience:
  Must be highly proficient with computers – data entry and troubleshooting.
• Strong verbal communication and listening skills.
• Effective interpersonal skills.
• Demonstrated customer service skills.
• Quickly troubleshoots and resolves problems.

Benefits: Full benefit package which may include but is not limited to retirement with employer matching, health insurance, paid vacation and sick leave, holiday pay and life insurance.