Business Analyst - Human Services Data & Systems; PATH

Overview

This position serves as a Business Analyst for the People's Access to Help (PATH) system using knowledge of policies and procedures developed by Department of Human Services (DoHS) management staff. The primary areas of focus for this position are Child Care Program Business Analysis, addressing PATH user access issues and Master Data Management (MDM) system processing. This position is critical for ensuring data quality in PATH and MDM systems, ensuring accurate Federal reporting, and ensuring that Federal and State program requirements are met by software systems.

The role requires the ability to analyze system data, determine the impact of proposed system and/or data changes, analyze and test new software functionality, review and/or complete technical mapping and requirements documentation, provide consultation and assistance to system users and other staff, and assist in the development of functional requirements. The incumbent will participate in meetings with agency staff and vendors to design, develop and implement system functionality into the PATH system.

The analyst will also provide support for MDM data stewardship, case data compilation for litigation requests, Freedom of Information Act (FOIA) requests and Legislative audits, research, design, develop and test new software functionality, evaluate and analyze data for accuracy and submit data corrections as needed, determine system logic, data migration, system security, data structures, data testing, customer service tickets and reporting requirements, and assist system users in defining their business processes and developing functional or technical requirements.

The position may require the organization of development or testing projects related to the assigned functional area and the monitoring and conducting of unit, system acceptance and regression testing to evaluate system effectiveness and performance.

Bachelor’s Degree from a regionally accredited four-year college or university.

• Additional experience as described below may be substituted for the required training on a year‑for‑year basis.

Four years full‑time, equivalent part‑time paid or volunteer experience in a technical or program area that is related to the area of employment.

• Post‑graduate education in a field related to the technical or program area may be substituted for the required experience on the basis of fifteen semester hours for one year of experience.
• Three (3) years of full‑time or equivalent part‑time paid experience in the Health and Human Resources series may substitute for the required training and experience.