Business Optimization Strategist; BOS

Core Duties and Responsibilities

• Maintains a thorough understanding of the database structure and business intelligence tools to create required analytical solutions.
• Serves as first point of contact for data analytics and process improvement.
• Performs data analysis and creates queries, programs and automation.
• Uses analytical methods to ensure reported data is meaningful and accurate.
• Demonstrates technical ability in data analytics using various systems and tools such as Tableau, Microsoft Office Suite, and SAP products.
• Attends courses in performance improvement activities, system design, technical training, statistical analysis, and other appropriate subjects.
• Leads data requirements gathering for problem identification, resolution, and solution design.
• Provides analytical insights from data to drive strategic business decisions.
• Project coordination – identifies need for cross‑functional teams to ensure projects are completed.
• Reviews, identifies and documents any issues, barriers, or risks and brings them to management’s attention.
• Provides project/task coordination services to customers as assigned.
• Manages workload and balances quality of work with deadlines to fulfill user expectations and project goals.
• Manages expectations and engages management to review/resolve any potential changes to project scope, expected deliverables, etc.
• Implements changes while adhering to the change control policy and procedures for the project to deliver a successful solution to the customer.
• Communicates to all parties the natures, significance and risk factors of corresponding projects.
• Participates in post‑implementation review of projects.
• Gathers customer requirements to understand business needs and translate into actionable solutions.
• Team building – participates in training and professional development sessions.
• Offers assistance and support to co‑workers.
• Contributes to building positive team spirit and cohesiveness.
• Balances team and individual responsibilities.
• Works proactively and cooperatively in group problem‑solving situations.
• Engages peers/employees in improving the quality of the work.

• Education:
  
  Master’s degree in Information Technology, Computer Science, Engineering, Business Management, Business Administration, Accounting, or Hospital Administration, or four years of data analytics experience
  .
• Education (Alternate):
  Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Management, Business Administration, Accounting, or four years of data analytics experience.
• Certification & Licensure:
  EPIC official designation of “Proficient” within the new hire probationary period.
• Experience (Master’s level):
  One year working with relational database structures including design, testing, troubleshooting, and/or training; one year of data analysis and/or health‑care planning background; one year with reporting tools such as Crystal Reports; experience with SQL/Oracle and/or Business Objects.
• Experience (Bachelor’s level):
  Two years working with relational database structures including design, testing, troubleshooting, and/or training; two years of data analysis and/or health‑care planning background; two years with reporting tools such as Crystal Reports; experience with SQL/Oracle and/or Business Objects.
• Internal employees must meet all mandatory competencies in the current position to qualify for promotion within IT.

• Familiarity with applications to be supported.
• Experience with Structured Query Language (SQL/Oracle) and/or business intelligence tools.

• Ability to handle and maintain confidential information.
• Ability to work well under high stress conditions.
• Ability to work independently or cooperatively as a team member.
• Ability to adapt to various workloads and assignments.
• Ability to work with multi-disciplinary groups and facilitate meetings.
• Must have reading and comprehension ability.
• Must be able to type.
• Must be able to read and write legibly in English.
• Possess good oral and written communication skills.
• Ability to prioritize tasks.
• Must have independent decision‑making ability.
• Ability to work in a fast‑paced and rapidly…