MRI Clinical Applications Specialist - Northeast Region

Job Description Summary

As the MRI Clinical Applications Specialist (CAS), you will support the GE imaging applications team and deliver clinical and operational expertise by providing education and training for the MRI modality. You will enhance the customer experience by supporting commercial teams from pre‑sale through post‑implementation, delivering outcome‑based education and training solutions for the North East Region.

• Coordinate, schedule and deliver objective‑based system/feature MR training and education support for customers over an extended period while demonstrating the full range of product features, capabilities, and benefits.
• Collaborate with the commercial team in the assigned market to drive sales growth and IB health, ensuring customer satisfaction.
• Drive realization of revenue through execution of on‑site or remote clinical education delivery and produce comprehensive, consistent, and timely documentation from pre‑through post‑training.
• Provide ongoing post‑installation training and support throughout the product lifecycle.
• Act as a subject‑matter expert and education consultant to the internal account community, providing clinical, technical, and professional guidance and communicating progress and issues to the internal GEHC team in order to improve the customer experience and account standing.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or ways to improve product quality.
• Execute domain‑expertise responsibilities as outlined in the “Priorities” of an MR Clinical Applications Specialist.

• Associate’s degree or equivalent with a minimum of 3 years of technical/clinical industry experience with GEHC MR systems.
• ARRT or equivalent specific MRI modality certification.
• Must reside within the Northeast U.S. territory or be willing to relocate (MA, CT, NY, NJ, PA, MD, OH, WV, VA).
• Comfortable in a clinical/patient environment.
• Proficient use of software applications such as Windows Outlook, Word, PowerPoint, Excel, and other web‑based tools (intranet/internet/apps).
• Ability to learn specialized industry‑specific software and provide digital education and training solutions.
• Required to register with one or more vendor credentialing services at customer hospitals.
• Required to travel extensively (80+% of time, 4‑5 days per week including overnight stays and some weekends) within the territory via multiple modes of transportation; a company car will be provided.

• Ability to energize, develop, and build rapport at all levels within an organization and work in a matrix environment.
• Ability to strategize with decision makers on workflow enhancements and improvements.
• Proactively manage customer issues, identify positive and negative outcomes, and communicate results to decision makers.
• Strong communication and clear‑thinking skills, with the ability to synthesize complex issues into simple messages.
• Willingness to be flexible and adaptable to changing personnel and work environments.

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

For U.S. based positions only, the pay range for this position is $–$ Annual. The specific compensation offered to a candidate may be influenced by skills, qualifications, experience, and location. This position may also be eligible for performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI).

GE Health Care offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, accident insurance, and tuition reimbursement.

GE Health Care is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Health Care will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE Health Care does not currently require U.S. employees to be vaccinated against COVID‑19, some GE Health Care customers have vaccination mandates that may apply to certain GE Health Care employees.

Relocation Assistance Provided:
No