Director of Storm Operations

GMB Powerline Services is a family-owned and operated utility contractor based in West Virginia, proudly supporting our IBEW workforce. We deliver safe, reliable, and high-quality utility construction and storm restoration services nationwide. Our crews and corporate team work as a close-knit unit, grounded in our values of Safety, Reliability, Quality, and Community. With a growing fleet and dedicated staff, we are committed to delivering service excellence for the communities we serve.

The Storm Operations Resources Director is a critical role supporting GMB Powerline Services storm response operations by managing crew rosters, coordinating logistics, and ensuring seamless communication between field crews, vendors and utility customers. This position oversees emergency call outs, mobilization and demobilization of crews and equipment while also arranging accommodations and travel as needed adhering to the customer billing limitations. The Resources Director ensures operational readiness through proactive planning, vendor relationship management and real time problem solving during emergency events while managing support and Superintendents responsible for crew operations.

This role requires exceptional organizational skills, attention to detail, and the ability to operate effectively in high pressure situations to help GMB deliver timely, safe and efficient power restoration services.

• Maintain linemen outreach materials, proactively working to attract qualified linemen and ensure a steady supply of skilled workers for emergency response needs for pre-set rosters.
• Streamline GMB in-house established storm rosters for crews on GMB “First Call” confirmation list.
• Standardized templates which align with utility customer requirements to optimize the transfer of data from GMB rosters to utility customer’s required templates and tools.
• Leverage outbound communication software to broadcast call outs to our enrolled contacts and manage all applications for crew registration data collection, including data exports for call confirmation purposes.
• Build and confirm crew rosters based on storm requirements and availability in accordance with utility customer specifications.
• Brief crew members on storm response plans upon call confirmations during the job roster build process.
• Regularly update and communicate with utility customers regarding crew statuses, from the creation of job rosters to mobilization and demobilization, ensuring timely and accurate information is provided.
• Act as point of contact for crews and GMB Storm Operations Leadership to ensure smooth communication and coordination throughout the storm response process.
• Coordinate with the Director of Fleet Services to ensure the availability of necessary equipment for deployment.
• Oversee the smooth demobilization of crews, equipment, and resources at the conclusion of storm calls.
• Ensure all demobilization activities are properly documented, including tracking crews and equipment returns.
• Collect, audit and hand off proper documentation to both the accounting and fleet teams.

• Develop and standardize logistics processes for crew mobilization, equipment readiness, securing accommodation, and transportation during storm responses.
• Assess needs and book lodging for deployed crews, considering the storm’s duration and proximity to affected areas.
• Arrange travel for crews and equipment to storm-affected regions, including flights and local transport if necessary.
• Ensure all logistics activities comply with safety, regulatory, and contractual requirements.

• Monitor and confirm crew check-ins, ensuring that all personnel arrive at designated locations promptly and adhere to scheduled timelines, maintaining operational efficiencies and minimizing delays.
• Maintain real-time communication with field crews and utility customers to provide updates, resolve issues, and ensure safe operation.
• Addresses emerging…