Restaurant Supervisor

The opportunity

Delaware North Gaming is searching for a full-time Restaurant Supervisor to join our team at Wheeling Island Casino in Wheeling, West Virginia. Ensuring the highest level of service to guests is our greatest priority. As a Restaurant Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks.

$18.00 – $20.00 / hour

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met
• Assign duties to team members on shift and perform some service tasks
• Assist managers in team member training and compliance
• Investigate and resolve service complaints, review procedures operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume
• Greet guests positively, professionally and as an individual, and monitor guests’ and team member need within your assigned area

• Experience working in a restaurant with one year supervisory experience required
• Self-motivated, superior organization and guest service abilities
• Excellent written and verbal communication skills with customer relation skills
• No college degree required

• Must be able to carry up to 35 lbs
• Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms

Days, Evenings, Holidays, Weekends, 8hr shift, 10hr shift, 12hr shift, Overnight, OT as needed