Catering Lead Assistant

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.

Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Café managers responsible for the overall running of their café.

Aiding the management of the Café are Assistant Managers, who are responsible for running of their departments and who help with everyday management responsibilities. Rounding out the cafe leadership are Team Managers.

We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness.

Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values;
Care Genuinely for People, Play like a Champion, and Win as One.

Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made‑to‑order soups, salads and sandwiches as well as specialty espresso beverages.

No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol‑free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person.

Managers at our growing cafes supervise up to 75 staff members to ensure a top‑quality service experience for our guests.

• Provide outstanding leadership to the team.
• Passion for the industry, inspire others, coach, counsel, create a profitable environment, and deliver an exceptional customer experience.
• Maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. Warmth is our business; it is what we do best.
• Show steady, stable employment track record, attention to detail, and outstanding interpersonal skills.

As a Catering Lead, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country.

Come make a difference with Panera as a Catering Lead today! This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera.

• Process, prepare and deliver orders to the client.
• Assist in organizing a team of employees, when needed, to execute large catering orders.
• Provide excellent customer service by following up with customers after an order has been completed. Promptly follow up on all customer calls and requests in an efficient and expedient manner.
• Manage existing accounts to ensure ongoing repeat catering sales.
• Work closely with café teams as well as with the Regional Catering Sales Manager to uncover and pursue additional business.
• Create a targeted game plan for increasing catering sales. This involves strategic planning, cold calling, presentation skills and effective closing sales techniques.
• Utilize Outlook Calendar as well as other online resources to maximize organization, game plan and follow up.
• Communicate effectively via email.

• High School degree or equivalent.
• Excellent organization, customer service and time…