Visual Associate

Job Summary

As a Visual Associate, you’ll curate an inviting store environment with meticulous attention to detail.

Responsibilities include setting up compelling window displays and merchandise layouts that engage and retain customers. You’ll help team members learn our presentation standards both in front of house and back of house, and contribute to an inclusive workplace centered on product passion and exceptional customer experiences.

• Create captivating window displays and merchandise layouts while ensuring promotional signage is up to date and organized.
• Execute organized and timely floor sets.
• Work with the store management team to understand product placement and execute daily maintenance on the sales floor.
• Keep backstock organized and ensure that relevant products are moved to the floor regularly.
• Comply with merchandise receiving and handling guidelines.
• Use store systems and technology effectively.
• Respond to customers as needed while displaying courtesy and respect.

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Can bend, reach, stretch for product, lift, carry, and move at least 40 pounds (18 kilos).

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.

$13.50 – $16.90 per hour. Base salary is determined by internal equity, geographic region, and candidate experience.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.