Security Officer

JOB DESCRIPTION

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site:

We are looking for personable and guest-oriented individuals to join our Security team. In this role, you will help create a safe and welcoming environment for everyone who visits our property. Just as you would treat a guest in your own home, we expect every team member to take pride in delivering warm, respectful, and attentive service with smiling faces and happy personalities
. Under the direction of Security Department supervisors and managers, you will be responsible for protecting the safety of our guests, team members, and organizational assets, while consistently maintaining a friendly guest service personality at all times.

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Ensure that proper security is provided for all transfers of monies within the Casino.
• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and escorting them if necessary.
• Patrol the casino areas to establish a security presence and report all unusual situations and/or suspicious persons.
• Assist in the coordination and resolution of emergency situations.
• Assist in maintaining proper key control.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

(Related education and experience may be interchangeable on a year for year basis)

• High School Diploma or equivalent is required.
• One (1) year of security related experience is preferred.

• Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.
• Must successfully pass background check.
• Prior experience in the Gaming industry strongly preferred.
• Must be at least twenty-one (21) years of age.
• Must have a VALID Driver's License that has not been suspended, denied, or revoked in the past 3 years.
• No Major Violations while operating a vehicle.
• Cannot have two (2) or more at fault accidents or three (3) or more moving violations.
• Drivers of company vehicles must have a valid driver’s license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.
• Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training.

• Demonstrates a working knowledge of Veridocs Identification Verification.
• Proficient with Evolv Operation and Procedures.
• Parking lot vehicle patrol- valid driver’s license required.
• CPR/Narcan nasal spray trained.

• Be constantly alert and attentive to all activity on the casino floor.
• Observe and report on all activities as required by IGB regulations and Security team reporting regulations.
• Comply with all Internal controls and IGB regulations.
• Ensure Under-21 persons do not enter the casino, unless escorted by a gaming licensed
• Escort cash, guests, vendors, and visitors as directed and/or required.
• Transport, safeguard, and collect drop boxes.
• Respond to Jackpots/table fill requests.
• Be competent with the daily drop processes.
• Parking lot bicycle patrol.
• Shuttle driver-parking lot and hotel- valid driver’s license required.
• Provide assistance and perform necessary tasks associated with casino operations and gambling activities in compliance with IGB regulations,…