Guest Services Attendant

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada's year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

First impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".

This is a full-time, permanent position, beginning in August 2026
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Starting Rate of Pay: $18.80 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $22.20.

• Meeting and greeting guests, and helping them with their luggage upon arrival and departure
• Safely parking any valet vehicles
• Acting as a liaison between the hotel and our guests, responding to guest requests and concerns in a personal, prompt and courteous manner
• Knowledgeable about all hotel related information, including promotions, menus, hours of service, facilities, and guest rooms

• A valid BC Driver's license with a clean record is required
• Class 5 drivers' license is required
• Previous experience in a Guest Service capacity is an asset

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.