Supervisor for Front Desk Operations

Lead front desk operations as a Supervisor in the scenic Whistler, BC. This full-time position is ideal for driven individuals ready to manage staff and enhance customer service quality.

As the Front Desk Supervisor, you will coordinate with various departments to ensure efficient service flow at the hotel. You will be responsible for establishing work schedules, training staff, and resolving operational challenges. Your hands-on approach will include performing the same duties as your team, reinforcing a collaborative and productive work environment.

Key Responsibilities:

• Oversee daily operations and staff activities

• Recruit and train new team members in hotel procedures

• Address and solve guest issues effectively

• Maintain operational systems and equipment

• Schedule work assignments for frontline staff

Requirements:

• Completion of secondary (high) school education

• 1 to 7 months of supervisory experience desired

• Physical presence required; no remote work

• Strong interpersonal and problem-resolution skills

• Ability to assist guests with unique needs

Enhance guest services and support a thriving hotel environment by leveraging your expertise as a Front Desk Supervisor.
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