Supervisor of Guest Services at Travel + Leisure

Join Travel + Leisure Co. as a Supervisor of Guest Services and positively impact guest satisfaction. This temporary leadership role focuses on improving service operations and team performance.

As a Guest Services Supervisor, you'll manage daily operations, planning front and back-of-house activities to create exceptional guest experiences.

Your role will involve training staff in technical and soft skills while ensuring accurate record-keeping and effective communication within your team. By empowering your team, you'll uplift customer and associate relations.

Key Responsibilities:

• Direct daily operations of guest service shifts

• Optimize guest check-in and check-out processes

• Oversee daily checklist completions and follow-ups

• Manage room inventory with precision

• Deliver training and coaching to staff

Requirements:

• Must hold a valid driver’s license

• 1 year of supervisory or management experience

• Hospitality talent with a minimum 1-year experience

• Excellent communication and hospitality skills

• Familiarity with property management systems

Position yourself as a leader enhancing guest relationships and satisfaction at Travel + Leisure Co.
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