Assistant Banquet Manager

Salary Range: $65,000.00 To $75,000.00 Annually

At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge of how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand?

If you’re someone who has is positive, adaptable and intuitive, with a genuine interest in the well-being of others around you, we invite you to discover how you can thrive at Westin.

• Full time/ Permanent

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As an Assistant Banquet Manager your role will be to support the Banquet Manager by supervising the activities of the banquet operation while ensuring service and brand standards are met. You will also be responsible for developing good relationships with guests and associates.

We’ll support you in and out of the workplace by offering:

• Team-spirited coworkers & encouraging management
• Learning and development opportunities
• Reward and Recognition Programs
• Staff Accommodation (based on availability)
• Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program
• Complimentary Staff Meal

• A warm, people-oriented demeanor
• A team-first attitude
• High attention to detail and a drive to get things done

• Train, supervise, and coach associates for the efficient operation of the banquets
• Oversee hiring of casual banquet serving staff, including scheduling, maintain up-to-date availability lists
• Interact with customers promoting hotel facilities and services
• Ensure food quality and service standards are met
• Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves
• Process cheques in CI and Lightspeed
• Enter and Maintain banquet event orders
• Maintain required labour costs and staffing levels
• Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, room set ups
• Conduct daily and regular meetings with the team
• Assist Banquet Manager conduct Quarterly Dialogues with department associates
• Attend meetings as required or in absence of Banquet Manager
• Provide ongoing training and development to all positions
• Ensure associates are trained in the safe work procedures associated with all of their tasks
• Promote safety awareness to associates and demonstrate that safe job performance is the number one priority
• Ensure compliance with WRS’s Occupational Health and Safety Program and the Regulation of Work Safe BC
• Ensure associates report any unsafe conditions, practices or injuries as soon as possible and take appropriate actions
• Set a good safety example
• All other duties as assigned

• Must be able to build and maintain credibility and relationships with customers (internal and external)
• Strong organization and planning skills
• Strong working knowledge of MS Office applications (Word, Excel, Publisher), CI and Lightspeed
• Previous POS and lightspeed understanding
• Proven ability in managing time is critical; must be able to plan and execute effectively and efficiently
• Previous experience in a similar role in a similar size/type of property
• Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others
• Knowledge of hotel food and beverage operations
• Knowledge of food and alcoholic beverages
• Excellent problem-solving skills
• Knowledge of food service techniques and cost controls

• Serving it Right Certificate
• Food Safe Level 1 is…