Reservations Agent at Crystal Lodge

Position: Full-Time Reservations Agent at Crystal Lodge
Become a key player at Crystal Lodge as a full-time Reservations Agent. Enhance guest experiences in the heart of Whistler by transforming inquiries into bookings.

Crystal Lodge is seeking a Reservations Agent who thrives in hospitality. This role involves managing reservations, liaising with guests, and collaborating with the front desk team. If you have a knack for customer service, hotel reservations, or front desk operations, your passion for Whistler hospitality will shine in this vibrant environment.

Key Responsibilities:

• Manage daily reservations inquiries via phone and email

• Monitor accuracy of bookings, rates, and packages

• Enhance booking processes to increase revenue

• Act as a liaison with the Front Desk for guest queries

• Train Front Desk team on reservations as needed

Requirements:

• Experience in hotel reservations or front desk roles

• Strong customer service and communication skills

• Proficiency in Microsoft Office and hotel software

• Excellent organizational and time-management abilities

• Positive attitude and eagerness to learn

Leverage your hospitality skills to help shape unforgettable Whistler experiences at Crystal Lodge.