Part Time Housekeeper Sundance Lodge

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Position does NOT come with housing. Sponsor ships NOT available.

• Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms and responsible for constant cleanliness by providing housekeeping throughout the resort and ensuring a clean environment for guests. Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies. Strips linen in room and makes beds. Maintain and stock housekeeping carts. Replenishes supplies, such as kitchenware and toiletries.
  
  Sorts, counts, folds, mark, or carries linens. Disposes of garbage in the units. Assist with Common Area cleaning while waiting for units to be assigned. Observe precautions required to protect resort guests and guest property, and report damage, theft, and found articles to supervisors. (60% time)
• Maintain positive customer and associate relationships:
  Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and elevate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments.
  
  (10% time)
• Ensure compliance with:
  Operational Compliance, Safety & Security, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (15% time)
• Build a "Count On Me" Culture:
  Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time)
• Performs other duties as needed (5% time)

Travel is not a requirement for this position. If training is required off site, it will be local and be about half to full day of time.

• Education – High School diploma or equivalent preferred
• Training requirements – N/A
• Knowledge and skills
  • Detail oriented with organizational skills
  • Familiarity with cleaning products and equipment
  • Ability to read and comprehend routine instructions, short correspondence and memos
  • Ability to give high priority to customer service
  • Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff
  • Must be people oriented and able to work independently or with others as needed
• Technical Skills
  • Has knowledge of general cleaning concepts
  • Has knowledge of cleaning chemicals
  • Has experience with cleaning tools and equipment
• Job experience – Six months related housekeeping experience preferred Unless there is a legal requirement, experience will be accepted for the education requirement.

Generally starting at $28.00 - $28.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co.…