Office Administrator - Collision & Repair Center

Office Administrator - Collision & Repair Center

We're seeking a detail-oriented Office Administrator to support a busy collision and repair department. This role is ideal for someone who enjoys a balance of customer interaction, administrative work, and teamwork within a fast‑paced environment.

Approximately 50% of your time will involve direct customer interaction
, making professionalism and strong communication skills essential.

• Welcome customers, answer questions, and provide guidance on shop procedures and policies.
• Create, update, and close repair orders while keeping customers and insurance partners informed of vehicle status.
• Process and record payments from customers and insurance companies.
• Make outbound appointment reminder calls.
• Maintain organized paper and electronic filing systems for body shop documentation.
• Identify open receivables and coordinate with estimators to collect outstanding balances.
• Track and manage daily loaner/rental vehicle inventory and related documentation.
• Monitor staff credential requirements and ensure certifications remain current.
• Support the Body Shop Manager with additional administrative tasks as needed.

• High school diploma or GED.
• 1‑2 years of relevant administrative or customer service experience.
• Strong verbal and written communication skills.
• High attention to detail and accuracy.
• Proficiency with Microsoft Office, especially Excel
  .
• Professional appearance and demeanor.
• Valid driver s license with a generally clean driving record (required for occasional vehicle movement upon full‑time hire).

• Pay: $20‑24/hour, depending on experience
• Schedule: Monday‑Friday, 8:00 AM‑5:00 PM (1‑hour lunch)
• Work Setting: On‑site
• Type: Temp‑to‑hire (transition after ~4‑5 months)

• Medical (MEC), pharmacy, virtual care, and support resources
• Hospital indemnity coverage
• Dental and vision plans
• Accident & critical illness insurance
• Life insurance & short‑term disability (20+ hours/week required)
• Earned sick & safe time (per local/state rules)
• Access to discount programs for entertainment, travel, shopping, and more
• Benefit summary and rate guides provided separately

• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Paid time off and paid holidays

• Strong opportunities for professional growth
• Community involvement and volunteer activities
• Supportive, family‑oriented environment with a long‑standing presence in the local community

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.