Automotive Service Advisor
Job in
White Bear Lake, Ramsey County, Minnesota, USA
Listed on 2026-07-30
Listing for:
Buerkle Company
Full Time
position Listed on 2026-07-30
Job specializations:
-
Automotive
Job Description & How to Apply Below
position is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and wants a long-term career with excellent earning potential and opportunities for advancement.
No automotive experience? No problem.
Many of our most successful Service Advisors came from hospitality, restaurants, retail management, banking, customer service, and other people-focused industries. If you enjoy helping people and providing exceptional customer service, we'll teach you the automotive side.
This is a true career opportunity—not just another job. Many of our Senior Service Advisors began their careers in this exact position.
Why Buerkle Honda?
Family-owned Honda dealership proudly serving Minnesota since 1953
One of the busiest Honda service departments in the Twin Cities Stable customer-pay repair volume with year-round business
Comprehensive paid training and ongoing mentorship
Clear career advancement opportunities
Same schedule every week Closed every Sunday Promote from within whenever possible
Compensation & Schedule Performance Pay Plan (Base Pay + Commission + Bonuses)
Expected first-year earnings of $50,000+Experienced, high-performing Express Service Advisors have the opportunity to earn $75,000+ annually
Performance bonuses and incentive opportunities
Overtime opportunities available
Same schedule every week Schedule includes Saturdays (No Sundays)
One non-consecutive weekday off Several shifts each week ending at 7:00 PM Benefits
Medical, Dental, Vision, Life & Disability Insurance Employer-paid Life Insurance
401(k) with Company Match Paid Time Off after 90 days
Paid Holidays Paid Honda factory and dealership training
Paid uniforms
Employee discounts
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Employee Assistance Program Professional development opportunities
Community volunteer opportunities
Career advancement and promotion from within
What You'll DoAs an Automotive Service Advisor (Express), you'll be the primary point of contact between our customers and our service team, helping ensure every guest receives an outstanding dealership experience.
Responsibilities Include Welcome customers and create repair orders for routine maintenance and light repairs.
Listen carefully and accurately document customer concerns for technicians.
Explain maintenance recommendations in an easy-to-understand manner.
Prepare repair estimates and review available service options.
Keep customers informed throughout the repair process.
Monitor repair order progress to ensure timely completion.
Review completed repairs with customers and answer questions.
Recommend future maintenance based on Honda factory maintenance schedules.
Ensure repair orders are accurate and complete before closing.
Deliver an exceptional customer experience on every visit.
What We're Looking For The ideal candidate is someone who:
Enjoys helping people and building lasting customer relationships.
Maintains a positive, professional attitude.
Thrives in a fast-paced environment.
Is organized and detail-oriented.
Communicates effectively with customers and coworkers.
Is dependable and self-motivated.
Enjoys working as part of a team.
Takes pride in delivering exceptional customer service.
Maintains the highest ethical standards.
Previous experience in customer service, hospitality, retail, banking, sales, or automotive service is helpful—but not required.
Career Growth This position is designed as the first step toward a long-term career with Buerkle Honda.
Many of our current Senior Service Advisors started as Express Service Advisors and advanced through our structured training program into senior advisor and leadership positions.
If you're looking for a company that invests in its employees,…
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