Service Engineer

Tru North Automation is looking to increase growth in its Service department. Ideal candidate demonstrates a strong balance between hands-on practical experience, an aptitude for software development and machine debug of custom automation machines primarily in the life science and med device industry. You are joining a driven, and ambitious company with decades of experience in delivering sophisticated automation equipment.

• Are self-driven and energetic with a learner mindset motivated to meaningfully contribute from day one, and be part of building the company’s experience and culture
• Have strong attention to detail and want to balance programming skills with hands‑on robotic assembly and automation
• Are willing to travel to customer sites to assist in upgrades, installs, and machine down situations on a variety of equipment Tru North has designed and manufactured.
• Seek out leadership roles within teams, assignments, and other opportunities within the company
• Are excited to be an integral part of a new and growing Service Team focused on delivering world class customer service experiences for our growing customer base

• Bachelor’s degree in mechanical, electrical, or computer engineering or related field with minimum GPA of 3.0
• Practical experience within an internship, co‑op, or team related to control systems
• Demonstrate effective interpersonal and communication skills
• Competent in MS Office: excel, word, power point
• Excellent analytical and problem‑solving skills
• Prior experience in a service role with software development, motion control, electrical design, PLC, HMI, machine vision, and/or robotics is preferred but not necessary
• Able to travel by air or car, estimated up to 50% of your time with mostly local travel to current customers’ sites
• Travel to international and continental US customer facilities as needed. This travel currently is limited, but opportunities will increase as our company and Service Team grows
• US citizen or authorization to work permanently for any Employer in the United States