Frattallones-White Bear Lake - Cashier

Job Summary

A Cashier associate must provide aggressive customer service through greeting customers as they enter the store and timely, accurate processing of customer transactions. They also greet customers as they approach the register area, scan merchandise, process all sales, refunds/exchanges, and use the register to close transactions. The position includes training, maintenance, and stocking responsibilities as assigned, similar to that of a CNRG’s Team Player.

They should greet each customer when they enter and thank each customer for shopping with us as they leave.

• Understand and conduct yourself according to CNRG’s Mission and Values
• Accurately process customer transactions in an orderly, timely, and friendly manner (credit cards, cash, checks, etc.)
• Greet customers as they enter and exit the store, creating a lasting impression of friendliness
• Verify merchandise quantities, descriptions, and prices to ensure accuracy when completing a transaction
• Handle returns/exchanges and sales of merchandise
• Answer incoming phone calls promptly, efficiently, and courteously
• Receive payment on commercial accounts, receive money from drivers on C.O.D. tickets, and aid in credit application completion
• Complete and file due tickets for customers needing a later pick‑up
• Complete and file rain checks for out‑of‑stock items
• Accurately count all tenders, prepare deposits, and organize the drawer for the following day
• Utilize the credit and check verification system according to established company policy and procedures
• Ensure the daily inflow and outflow of paperwork, including filing and storage, is handled efficiently and precisely according to established procedures, including daily reports, currency, and other documentation as necessary
• Direct customers to items in the store and call other team members for customer assistance
• Maintain responsibility for cash and controls to protect company assets
• Maintain a positive customer service attitude at all times
• Follow all cashier procedures
• Accurately determine the difference between similar products
• Help keep the store clean
• Other tasks as assigned by store management

• Consistently demonstrate CNRG’s Mission and Values
• Good oral and written communication skills to effectively interact with customers, vendors, and colleagues
• Customer service oriented, team oriented, and possess good organizational skills
• Ability to manage multiple tasks simultaneously
• Capable of climbing up and down ladders, reaching, bending, twisting, kneeling, lifting up to 50 lbs., handling large oddly shaped items, and stocking items in overhead areas
• Ability to accurately count and distinguish denominations of money
• High level of product knowledge
• Flexible schedule including weekends, evenings, and holidays

This job is an hourly position. There are no guarantees for career progression. CNRG’s culture promotes from within and consideration will be given to CNRG’s candidates with experience.

CNRG’s, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.