Senior Administrative Assistant

Location: City of White Plains

Requisition ID93878

Department Agency Job  Function Agency Location White  Plains,New York,United States Role Location Designation Hybrid - 3 days per week Location Designation:
Hybrid - 3 days per week

Role Overview At New York Life, Agency is the distribution engine of the Foundational Business, built on a career agency model that recruits, develops, and supports more than 12,000 agents. Agency leadership drives field performance and development across 100+ General Offices.

The Senior Administrative Assistant will provide comprehensive administrative support to several VPs in Agency, as well as assist with departmental engagement initiatives and other administrative duties as needed. This role requires excellent organizational and communications skills, strong attention to detail, discretion in handling confidential information, well developed customer service acumen and the ability to multitask and meet demanding deadlines.

What You'll DoServe as a primary point of contact by answering calls, assisting with inquiries, and routing messages as needed

Provide day-to-day administrative support to the Vice President, including managing emails and maintaining organized files and records

Manage and coordinate the VP’s calendar, scheduling meetings and helping to prioritize commitments

Arrange domestic and international travel, including itineraries and logistics

Prepare, reconcile, and submit travel and business expenses accurately and on time, along with other expense support as needed

Coordinate meetings and events by scheduling, reserving rooms, setting up Teams or video calls, ordering meals, and preparing materials

Maintain organized recordkeeping and file management, including document creation, storage, and disposition

Track and follow up on requests or inquiries to ensure timely and thorough resolution

Use Microsoft Office tools (Outlook, Teams, Word, Excel, PowerPoint; Access a plus) and leverage AI (ChatGPT, Copilot) to support daily work and team efficiency

What You'll Bring Degree preferred or work experience

Previous experience in Financial Services is required

Familiar with the infrastructure of the Foundational Business and can route inquiries to the right place quickly within and outside of the division

Knows Company policies and procedures and can resolve routine inquiries for staff quickly and correctly

Demonstrates a strong sense of urgency

Possesses a clear understanding of priorities

Good oral and written communication skills

Must be discreet in handling confidential information

Must be a team player

Pay Transparency Salary Range: $60,500-$86,000

Overtime eligible:
Nonexempt Discretionary bonus eligible:
Yes Sales bonus eligible:
No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note:

This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our…