Support Services Assistant

Project Overview

Provide support services to the mailroom and maintenance departments of the company headquarters.

Job Functions & Responsibilities

• Provide support to the mailroom Support Services Lead
• Receive, sort and distribute internal and external mail
• Manage outbound mail and packages requests
• Operate various pieces of mailroom equipment or machines
• Provide backup and cross-functional work for members of the mailroom team
• Provide messenger services by making hand deliveries and pick-ups for executives or external parties, including Post Office, Bank Deposits and Bill Deliveries.
• Provide support to the building maintenance Supervisor
• Assist with management of stored materials including furniture
• Support internal relocation of staff members
• Assist in the setup and breakdown of event furniture and equipment
• Support emergent work

Skills

• Ability to take direction and collaborate with other team members
• Ability to deliver a high level of Customer Service within desired schedules
• Good communication skills
• General knowledge of mailroom operations and equipment/machines
• Knowledge of Microsoft Outlook and ability to learn the use of new software

Education & Certifications

• High School Diploma or GED Equivalent
• Two years of experience in Support Services - mailroom or maintenance
• Experience with Customer Service
• Physical Requirements - Ability to lift 30 lbs.