Legal Receptionist

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership.

Schedule: Monday–Friday | 8:30 AM – 5:30 PM

We’re seeking a professional, service-driven Receptionist to be the welcoming face of our office. This role is all about creating an exceptional first impression —
greeting visitors, answering calls, and ensuring every interaction is smooth, professional, and memorable.

As a key part of our client services team, you’ll also support back-office operations, mail, hospitality, and general office functions, ensuring the office runs seamlessly for employees and visitors alike.

• Deliver 5-star service to all visitors, employees, and callers
• Greet guests, ensure NDA compliance, and log entries in the visitor registration system
• Manage facility access cards and temporary badges, coordinating with Security as needed
• Answer and route inbound calls professionally and promptly

• Assist with scheduling meeting rooms, ordering catering, preparing materials, and supporting special projects
• Set up and maintain meeting rooms, reception, pantry, kitchen, and conference areas
• Monitor and replenish office and pantry supplies
• Assist with copy/print requests and ensure office equipment is functioning properly

• Sort, distribute, and track inbound/outbound mail and packages
• Support other SPS service areas as needed to maintain top-tier office operations
• Train and guide a back-up on procedures and policies

• Maintain discretion, professionalism, and composure when handling sensitive matters
• Proactively seek additional tasks during downtime
• Build strong relationships and contribute to a collaborative, high-performance team

• Client-focused with a polished, professional presence
• Excellent written and verbal communication skills
• Strong organizational, time management, and multitasking abilities
• Adaptable and detail-oriented with a results-driven mindset
• Ability to maintain confidentiality and exercise good judgment

• High School Diploma or equivalent
• 1–3 years of reception, administrative, or concierge experience preferred
• Proficiency (or ability to learn) multi-line phone systems, MS Office, and office equipment
• Ability to maintain a professional appearance and work assigned schedule

• Ability to stand, walk, bend, or sit for extended periods
• Ability to lift/move up to 40 lbs., including with wheeled cart assistance
• Manual dexterity to operate standard office equipment

Reception is the first impression of our office. Your professionalism, attention to detail, and proactive support directly impact our clients, employees, and overall workplace experience.

Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status:
This posting is for an existing vacancy.

$22 - $24 USD

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time:
  Minimum of 80 hours/calendar year. Part time/temporary:
  Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit…