Legal Receptionist

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership.

Schedule: Monday–Friday | 8:30 AM – 5:30 PM

We’re seeking a professional, service-driven Receptionist to be the welcoming face of our office. This role is all about creating an exceptional first impression — greeting visitors, answering calls, and ensuring every interaction is smooth, professional, and memorable.

• Deliver 5-star service to all visitors, employees, and callers
• Greet guests, ensure NDA compliance, and log entries in the visitor registration system
• Manage facility access cards and temporary badges, coordinating with Security as needed
• Answer and route inbound calls professionally and promptly

• Assist with scheduling meeting rooms, ordering catering, preparing materials, and supporting special projects
• Set up and maintain meeting rooms, reception, pantry, kitchen, and conference areas
• Monitor and replenish office and pantry supplies Mail and Back-Office Support
  • Sort, distribute, and track inbound/outbound mail and packages
  • Support other SPS service areas as needed to maintain top-tier office operations
  • Train and guide a back-up on procedures and policies
  Team and Client Service
  • Maintain discretion, professionalism, and composure when handling sensitive matters
  • Proactively seek additional tasks during downtime
  • Build strong relationships and contribute to a collaborative, high-performance team
  What You Bring
  • Client-focused with a polished, professional presence
  • Excellent written and verbal communication skills
  • Strong organizational, time management, and multitasking abilities
  • Adaptable and detail-oriented with a results-driven mindset
  • Ability to maintain confidentiality and exercise good judgment
  Qualifications
  • High School Diploma or equivalent
  • 1–3 years of reception, administrative, or concierge experience preferred
  • Proficiency (or ability to learn) multi-line phone systems, MS Office, and office equipment
  • Ability to maintain a professional appearance and work assigned schedule
  Physical Requirements
  • Ability to stand, walk, bend, or sit for extended periods
  • Ability to lift/move up to 40 lbs., including with wheeled cart assistance
  • Manual dexterity to operate standard office equipment
  Why This Role Matters

  Reception is the first impression of our office. Your professionalism, attention to detail, and proactive support directly impact our clients, employees, and overall workplace experience.

  Compensation

  The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

  Vacancy Status

  This posting is for an existing vacancy.

  Pay Range

  $22 - $24 USD

  What We Offer
  • Career Growth:
    An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development:
    At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent:
    We offer a variety of recognition programs for all levels of employees.
  • Paid Time Off:
    Full time:
    Minimum of 80 hours/calendar year. Part time/temporary:
    Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
  • Bonuses:
    Are available for employee and client referrals for current employees.
  • Benefit Offerings:
    Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance,…