Manager, Talent Development & Insights

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.

We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.

VEG is a 2025 and 2026 certified Great Place to Work®.

At VEG, we find a way to say YES—and this role brings that mindset to how we measure, improve, and scale Talent Development. You’ll build the systems that help our leaders understand what’s working, what isn’t, and what to do next.

As Manager, Talent Development Performance and Insights , you’ll build and operate the systems that help Talent Development measure success. You’ll partner with program owners to translate goals into meaningful metrics, create reporting and dashboards that leaders actually use, and turn surveys, feedback, and performance data into practical insights that improve our programs over time.

You’ll work at the intersection of analytics, operations, and enablement and help build the systems that make better decisions possible across Talent Development.

• Performance Systems: Build and continuously improve the reporting, dashboard, survey, and measurement systems that help Talent Development understand program performance and make better decisions.
• Measurement Strategy: Partner with Talent Development leaders to translate program goals into measurable outcomes, consistent metrics, and practical feedback loops.
• Insights and Reporting: Turn quantitative data and qualitative feedback into clear, actionable insights that support program reviews, retrospectives, and leadership decision-making.
• Data Quality and Governance: Maintain trusted sources of truth, improve reporting consistency, and establish practical standards for how Talent Development collects and uses performance data.
• Enablement: Support the rollout of new Talent Development systems and ways of working by measuring adoption, identifying friction, and helping teams continuously improve.
• Cross-Functional Partnership: Partner with Operations, Program Leaders, Tech, and Strategy and Enablement to ensure measurement supports both day-to-day execution and long-term improvement.

• 4+ years building reporting, analytics, or performance measurement systems
• Experience creating dashboards, surveys, or measurement frameworks that supported business decisions
• Strong analytical and systems-thinking skills
• Ability to translate data into practical recommendations for non-technical audiences
• Experience partnering across teams to improve programs or operations
• Excel / Google Sheets proficiency; experience with survey or BI tools is a plus
• Experience with learning analytics, people analytics, or program operations preferred—not required

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your…