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Customer Service Representative
Job in
City of White Plains, White Plains, Westchester County, New York, 10601, USA
Listed on 2026-02-09
Listing for:
Mr. Handyman (New)
Full Time
position Listed on 2026-02-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Job Opening:
Inside Sales Dispatcher (Customer Support)
Location:
White Plains, NY
Company:
Mr. Handyman of Westchester County
We are seeking an Inside Sales Dispatcher to manage customer support, streamline processes, and handle administrative tasks for both residential and commercial clients. The ideal candidate has 5+ years of experience in office management or inside sales and a strong background in developing business relationships.
Responsibilities- Maintain customer files and respond to inquiries.
- Handle incoming calls, schedule jobs, and follow up on service calls and surveys.
- Oversee daily office operations and manage supplies.
- Document communications and train new employees.
- Coordinate with vendors for timely deliveries and manage the weekly route schedule.
- Assist technicians with advice and directions.
- Build and maintain client relationships to drive new business.
- Stay informed on products and services to assist customers effectively.
- Keep accurate records and generate necessary reports.
- Verify job completions and manage invoices in Service Titan.
- Minimum 5 years in office management or inside sales (home services preferred).
- Strong typing and 10-key skills.
- Proficient in MacOS and MS Office;
Service Titan experience a plus. - Excellent organizational, multitasking, and problem-solving skills.
- Bilingual preferred.
- Competitive salary ($20-$30/hr based on experience plus bonus).
- Career advancement and professional development opportunities.
- Paid holidays, vacation, and bonus eligibility.
- Supportive work environment focused on safety and teamwork.
Monday to Friday, 8 AM - 4 PM, with potential overtime.
Join us in providing exceptional service to our clients!
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