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Customer Service Associate
Job in
White Plains, Westchester County, New York, 10601, USA
Listed on 2026-02-20
Listing for:
Hertz
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Provide customer service that is above and beyond to achieve satisfaction and retention;
Be the first contact resolution and manage the customer interaction experience at the location;
Resolve customer issues at the counter with hospitality and professionalism;
Serve as the primary Net Promoter Score (NPS) liaison for the management team;
Analyze NPS results and implement plans to improve guest satisfaction
Position Requirements
10+ Years
work experience
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