Concierge

Overview

We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor and Resident service excellence. With over 24 years of investment and property management experience, we strive to exemplify what we call Resitality®.

We're looking for a talented Concierge to join our team!

Waterton is currently seeking an energetic, professional, personable, and customer service oriented Concierge for our 3rd shift! As concierge, you will provide expeditious and efficient door service for residents and guests of the community. Above all, you will have a passion for exceeding resident expectations and providing exceptional customer service.

• Establish and maintain good relations with residents, prospective residents, all customers, vendors and co-workers. Communicate in a courteous and professional manner at all times.
• Open doors for residents and their guests when entering and exiting the building while maintaining a courteous disposition. Assist with baggage, etc. when necessary.
• Provide access for residents’ guests, delivery and service personnel at residents’ and management’s request. Maintain contractor log and visitor log. Obtain identification as required.
• Monitor entrances and exits, and all activity in the front lobby and property entrances where applicable.

• Must have the availability to work a flexible schedule any day of the week.
• Excellent customer service skills while maintaining the highest standards of professionalism.
• Ability to resolve minor problems while remaining courteous and professional.
• Ability to communicate effectively.
• Ability to use and learn new computer software.
• Must be team oriented.
• Evenings, weekends and/or holidays may be required.

How we will recognize and reward you:

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of rewards to meet everyone’s needs including:

• Competitive compensation and incentive program participation.
• Full suite of benefits, including Medical, Dental, 401K, Life, Disability, and even pet insurance.
• Generous Paid Time Off and holiday schedules.
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement.
• Employee discounts and wellness initiatives.

Typical base pay for this role: $19- $21/ hour

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations.

Our Associates embrace and embody The Waterton Way
, which serves as the roadmap for how we treat each other:
Be Nice, Listen and Talk, Own It, Get It Done, and most importantly Have Fun. We look for exceptional candidates with the passion and expertise that it takes to wow every resident, guest, and investor.

We firmly believe that our superior ability to serve our customers differentiates us. We empower our Associates to think and act like an owner and use the Waterton Way to serve our residents and guests in a way that exceeds their expectations, going above and beyond to create the ultimate service experience or what we call
Resitality®!

Does this sound like you? Apply today!

Waterton strongly supports diversity and inclusion in the workplace. All qualified applicants are encouraged to apply.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.