Client Services and Print Associate

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Schedule: Monday–Friday | 9:00 AM – 6:00 PM

Make an Impact Behind the Scenes

Are you detail-oriented, service-driven, and comfortable working in a fast-paced professional environment? We’re seeking a Client Services & Print Associate who thrives on precision, operational excellence, and delivering 5-star service.

In this role, you’ll be the engine behind high-volume print production, mail operations, and office support services—ensuring materials are produced accurately, equipment runs efficiently, and employees receive seamless day-to-day support.

• Operate advanced copy, print, and scanning equipment to fulfill high-volume requests
• Perform finishing services including binding, cutting, padding, and lamination
• Ensure quality control and accuracy on all print output
• Manage both digital and hard-copy workflows

• Perform routine maintenance (paper loading, toner replacement, minor troubleshooting)
• Monitor and maintain supply levels for smooth daily operations

• Support inbound/outbound mail and package processing as needed
• Track shipments and maintain accurate delivery records
• Replenish office supplies and assist with meeting room and pantry setups
• Provide backup front‑of‑office coverage when required

• Deliver exceptional customer service across all communications
• Build strong relationships with internal teams
• Assist with cross‑training and proactively improve workflows

• Strong communication and customer service skills
• Experience with high-volume MFD/reprographics equipment preferred
• Ability to multitask and prioritize in a busy environment
• Working knowledge of shipping/receiving procedures
• Professional presence and strong organizational skills
• Ability to work independently and solve problems efficiently

• High School Diploma or equivalent required
• 1+ year of related experience preferred
• Comfortable operating computer-based systems and Microsoft Office

• Ability to lift/move up to 40–60 lbs. (with wheeled carts as needed)
• Ability to stand, walk, bend, and operate office machinery for extended periods

Compensation: The expected compensation is an estimate; the final offer will depend on skills, experience, and other job‑related factors.

Use of Artificial Intelligence (AI): No AI or automated decision‑making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status: This posting is for an existing vacancy.

Pay Range: $18 - $20 USD

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
  
  Note:
  
  Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS: SPS is an award‑winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge…