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Customer Account Coordinator
Job in
White Plains, Westchester County, New York, 10606, USA
Listed on 2026-03-04
Listing for:
PrideStaff
Full Time
position Listed on 2026-03-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep -
Sales
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Pays $60K -$ 65K
White Plains NY
Joining our team as a Customer Account Coordinator offers the following benefits:
- Competitive salary
- Opportunities for career growth and advancement
- Training provided to enhance customer service skills
The position will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior service.
- This role reports to the Sales and Service Supervisor and will work closely with inside sales and technical sales support.
- A successful candidate should exhibit a sense of ownership, urgency, be solution orientated, collaborative and accountable.
- Join an amazing employee-centric environment with a customer-centric mindset!
- Handle a volume of calls, chats and emails along with order processing and order management. turnaround.
- Build positive relationships by identifying customer needs, researching issues, and resolving customer concerns.
- Maintain customer satisfaction and loyalty during customer interactions.
- Communicate and collaborate cross-departmentally.
- Meet daily qualitative and quantitative targets for yourself and your team.
- Ownership, Same-Day Responsiveness & Collaboration.
- Display strong communication skills and interpersonal skills.
- Demonstrate proficiency in the MS Office suite of tools.
- Motivation and ability to learn new concepts quickly.
- Demonstrate strong work ethic through collaboration with peers.
- 1-2 years minimum in a customer-facing sales or service environment.
- Experience interacting with multiple brands and multiple internal systems
- Experience with salesforce is preferred
- High School Diploma required, with a college degree preferred.
- Technology related B2B experience preferred.
Compensation / Pay Rate (Up to): $60,000.00 - $65,000.00 Per Year
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