Valet Job White Plains area,City of White Plains New York USA,Customer Service/HelpDesk

Location: City of White Plains

Valet

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co‑workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.

Objective

The Valet is responsible for providing efficient service by using excellent, in‑depth knowledge of company procedures with primary focus on receiving and departing customers. Also requires communicating effectively with customers, pilots, and team members within the line service and customer service departments.

Responsibilities and Duties

Create positive customer experiences by consistently providing excellent, 5‑star service to customers

Safely park and retrieve customers' vehicles in designated valet parking storage area

Assist customers and/or guests with luggage and other items, encouraging a positive arrival and departure experience

Monitor the parking/drive up area to keep the flow of vehicles organized

Assist guests, customers and staff with general inquiries about parking, site location, directions, amenities, attractions, etc.

Other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Customer focus—naturally outgoing/extroverted

Communicate with customers and employees in person, on phone, and through radio communications

Must be 21 years + and able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)

Reporting Relationship

This position reports to the Customer Service Manager

Work Environment

This position works outside in all types of weather conditions and direct contact with both moving and non‑moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.

Physical Demands

Must be able to lift 75 pounds

Possible exposure to hazardous noise levels, chemicals, fumes, and machinery

Outside work in all types of weather conditions

Position may require bending, lifting, walking, stooping, squatting, and gripping

Position Type and Expected Hours of Work

This is a non‑exempt position

This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.

Travel

No travel is expected for this position.

Education, Experience, and Eligibility Qualifications

Customer service experience in the service industry preferred

High School Diploma or equivalent

Entry level position

Ability to work evenings, weekends, and holidays

Acceptable driving record

Zero tolerance drug free employer includes pre‑employment and random screening

AAP/EEO Statement

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with or without notice.

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