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Member Care Specialist: Compassionate, Solution‑Focused
Job in
City of White Plains, White Plains, Westchester County, New York, 10601, USA
Listed on 2026-07-29
Listing for:
LifeFone®
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Location: City of White Plains
Life Fone, a trusted provider of emergency care services for over 40 years, seeks a patient, clear, member-focused Customer Support Specialist in White Plains, NY. You will be a direct line of support for members and families, handling calls, assisting with devices, billing, and account services.
You will troubleshoot, guide users through the Life Fone portal, stay informed on products and plans, de-escalate concerns, document interactions, and collaborate with teammates to raise the bar on member
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