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Front Desk Supervisor: Member Experience Lead

Job in City of White Plains, White Plains, Westchester County, New York, 10601, USA
Listing for: New York Sports Club
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
Location: City of White Plains

New York Sports Club in White Plains, NY, is looking for a Front Desk Supervisor to create a welcoming environment for members and guests. This position emphasizes high-level customer service, retention strategies, and team accountability. You will supervise a team of Service and Sales Representatives, manage customer feedback, and ensure smooth club operations.

Ideal candidates will have a background in customer service and supervisory roles, along with AED/CPR certification. This full-time position requires a commitment to promoting our mission of improving lives through fitness.

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