CSR White Plains - Wed

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Regular Full-Time 188 Martine Avenue White Plains, NY 10601, White Plains, NY, US

Salary Range: $17.00 To $17.00 Hourly

Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR!

Pay-O-Matic powers your pursuit.

As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed.

• Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.
• Use Point-Of-Sale (POS) system for all transactions
• Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures.
• Open and close the store when required.
• Process money transfer transactions and efficiently manage point of sale operations.
• Adapt well in the face of workplace stressors such as heavy verbal demands of customer service
• Perform transactions successfully while upholding Banking-related Compliance rules and regulations.
• Maintain a harmonious work environment with colleagues through practice of mutual respect.
• Sustain loss prevention protocols, strictly adhering to company policies and store standards.
• Manage company funds, ensuring precise reconciliation with daily receipts and records.
• Implement strong security measures to safeguard company funds and maintain financial integrity.
• Perform daily reconciliation of transactions to ensure accuracy and transparency.

• Prior experience in customer service.
• Previous experience handling financial transactions.
• Fluency in both English and Spanish, with strong communication skills in both languages required.
• Experience working with Microsoft Office Suite and general computer literacy.
• Must be available to work (float) at nearby locations when needed.

• You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave.
• Most of these benefits are available for full-time employees.
• Part-time employees can access short-term incentives and Sick Leave benefits.

Store 240 - 188 Martine Ave. White Plains, New York, 10601

The 188 Martine Ave. White Plains, New York, 10601 location has the following operation hours, Eastern Standard Time (EST):

Sunday, Closed

Monday, 8:00 a.m. to 7:00 p.m.

Tuesday, 8:00 a.m. to 7:00 p.m.

Wednesday, 8:00 a.m. to 7:00 p.m.

Thursday, 8:00 a.m. to 7:00 p.m.

Friday, 8:00 a.m. to 9:00 p.m.

Saturday, 8:00 a.m. to 7:00 p.m.

The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours.
The specific shift needing coverage is Monday, Tuesday, Wednesday, Thursday - 8:00 am to 7:00 pm, Saturday 8:00 am to 7:00 pm

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to…