Jr. Dental Patient AR Lead

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time White Plains, NY, US

14 days ago Requisition

Salary Range: $27.00 To $30.00 Hourly

Job Title:
Junior Dental Patient AR Lead

Reports to
:
Dental Department Manager

The Jr. Dental Patient AR Lead will play a key role in the dental billing department by handling core patient billing responsibilities while also assisting in leadership and mentorship of new staff members. This position will focus on ensuring accurate and timely billing processes, enhancing revenue collection efforts, and supporting the Dental Department Manager in training and quality control. The role also involves taking on smaller billing tasks, all while working within the framework of the Medbill systems and tools.

This role involves providing crucial support to the Dental Department Manager by creating, managing, and overseeing comprehensive training programs aimed at strengthening the knowledge and performance of the dental billing team.

RCM Training Development (20%):

• Assist in training on the entire patient billing process when needed
• Emphasize accurate data collection for patient billing
• Teach efficient methods of patient account billing
• Train on auditing, reviewing, reading EOBs to ensure correct patient balances.
• Ensure error-free and complaints patient account audits
• Educate on handling and correcting patient’s ledgers
• Optimize patient collection processes for better revenue recovery
• Ensure accurate auditing of patient accounts
• Assist in ensuring the team is proficient in using the Office DPMS for billing, reporting, and workflow
• Assist in ensuring accounts are accurately coded to minimize billing errors and concerns
• Regular training on proper handling and communicating the best practices for Patient AR

Clean ledger Rates (20%):

• Analyze and audit accounts balances promptly
• Master billing functionalities, reporting tools, and streamlined workflow processes
• Audit claims, patient co-payment for errors and ensure corrective actions are taken as needed

Reimbursement Time & Collection Rate (20%):

• Follow up on patient’s balance
• Send reminders and offer payment plans to patients
• Post patient payments on day of collected
• Ensure timely, accurate payments, and adjustments each day

Compliance Training, Performance Monitoring, Mentorship (20%):

• Conduct training on privacy laws and billing practices to avoid errors on fraud
• Assist in tracking key metrics to improve team performance
• Monitor patient co-payments for services, audits accuracy, and patient collections
• Provide ongoing coaching to support team members
• Offer one-on-one guidance and assist with troubleshooting challenges

Education:

• High school Diploma or GED Required

Experience:

• Minimum of 2-3 years in Dental Billing
• Strong knowledge of dental billing, accounts receivable, CDT codes, insurance verification, claims submission, and denail management
• Knowledge of Eaglesoft, Open Dental, and/or Dentrix preferred

Skills:

• Strong analytical skills to identify issues and guide others in a professional setting
• Strong interpersonal skills with the ability to explain complex billing concepts to new team members

Operations Knowledge - Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others.

Product Knowledge - Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs.

Compliance…