Sr. Business Analyst; Cloud computing​/Data integration​/Programming

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for a Sr. Business Analyst.

• Requirements Elicitation, Analysis, and Management
  • Facilitate sessions with stakeholders to gather business, functional, and non-functional requirements.
  • Document requirements as BRDs, user stories, use cases, and acceptance criteria.
  • Maintain a requirements traceability matrix across all delivery phases.
  • Validate requirements with stakeholders and vendors for clarity and alignment.
  • Support ongoing refinement, prioritization and requirements change control.
• Business Process Analysis and Design
  • Identify process gaps, pain points, and improvement opportunities.
  • Design future state (TO BE) processes aligned with policies and operational goals.
  • Create process maps, swim lanes, and related models for stakeholder communication.
  • Collaborate with teams and vendors to ensure feasible, compliant designs.
• AI specific Requirements
  • Leverage AI for requirements definition, and provide expertise in guiding teams on using AI for business analysis.
  • Risk & Compliance Assessment – identify potential risks such as bias, regulatory implications, privacy issues, and ethical concerns.
  • Success Metrics Definition – define AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements.
  • Model Explainability Requirements – determine the level of transparency needed for users, auditors, or regulators.
  • Human in the Loop Design – map when humans should review, override, or monitor AI outputs.
  • Change Management Planning – assess training needs, user adoption challenges, and operational transition planning.
  • UAT Planning for AI – design acceptance criteria specific to AI outputs, edge cases, and model behavior scenarios.
  • Post Deployment Monitoring Framework – identify how to track model drift, data quality, and continuous performance over time.
• Business Change Impact Assessment and Stakeholder Engagement
  • Identify impacted stakeholders and assess needs and change impacts.
  • Support business readiness and cutover planning.
• Backlog Management and Azure Dev Ops
  • Maintain and refine requirements and user stories in Azure Dev Ops.
  • Ensure items have clear acceptance criteria and prioritization.
  • Support sprint planning, refinement, and reviews.
  • Track BA artifacts and align with testing and defect management.
  • Coordinate with teams to keep documentation current.
• Documentation, Training, and Knowledge Transfer
  • Develop and maintain BRDs, functional specs, process maps, and procedure documents.
  • Provide input for training materials and job aids.
  • Conduct or support stakeholder walkthroughs of new processes and capabilities.

• Demonstrated experience as a business analyst in software implementations or deployments.
• Proficient in programming languages such as Java, C++/C, and Oracle database.
• Expertise in Excel, including macros; a deep understanding of technical concepts, principles, and terminology.
• Knowledge and expertise in AI usage in Business analysis.
• Extensive experience in data profiling, analysis, and querying.
• Experience working on data integration projects.
• Extensive experience in developing detailed functional and technical requirements.
• Knowledge of data science concepts, data products and extensive experience in gathering data requirements.
• Experience working within the Agile framework and employing Dev Ops (Azure Dev Ops preferred).
• Excellent analytical, critical thinking, and problem-solving abilities.
• Familiar with automated testing tools.
• Ability to work effectively in a team environment with both employees and consultants.
• Strong communication skills across various levels of technical and business teams.
• Proven management and organizational skills, strong adaptability and capacity to work in fast-paced environments.

• BS in Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience.
• 10+ years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration.
• Programming experience.
• Any of the following BA certifications is a plus:
  • IIBA Entry Certificate in Business Analysis (ECBA)
  • IIBA Certification of Competency in Business Analysis (CCBA)
  • IIBA Certified Business Analysis Professional (CBAP)
  • IIBA Agile Analysis Certification (AAC)
  • IQBBA Certified Foundation Level Business Analyst (CFLBA)
  • IREB Certified Professional for Requirements Engineering (CPRE)
  • PMI-Professional in Business Analysis (PBA) Certification
  • Certifications in Agile, Dev Ops, or programming languages, Data Management are a plus.

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER.