Systems Administrator

Key Responsibilities

• Deliver remote and on-site technical support to clients with professionalism and urgency.
• Proactively monitor and maintain client systems to prevent downtime and improve performance.
• Collaborate with clients to understand their IT needs and deliver tailored solutions.
• Manage and troubleshoot Microsoft Windows Server environments and Windows 10 workstations.
• Administer Office 365 environments including user management and email configurations.
• Configure and support network protocols such as TCP/IP and ensure secure connectivity.
• Utilize RMM tools (e.g., Connect Wise) for system monitoring and management.
• Assist in cloud infrastructure support including Azure and AWS environments.
• Document technical procedures and client interactions in ticketing systems.
• Demonstrate leadership by mentoring junior staff and delegating tasks effectively.

• Minimum 4 years of experience with Microsoft Windows Server.
• Strong troubleshooting and problem‑solving skills.
• In‑depth knowledge of networking and system administration.
• Excellent communication and organizational skills.
• Ability to multitask and work independently or as part of a team.
• Reliable commute to White Plains, NY or willingness to relocate.

• Experience in a Managed Service Provider (MSP) environment.
• Familiarity with RMM tools such as Connect Wise.
• Cloud experience with platforms like Azure or AWS.
• College degree in IT or related field and relevant certifications.

• Location:
  
  Onsite - White Plains, NY
• Schedule:
  
  8-hour shift, 8:30 AM – 5:30 PM
• Job Type: Full-Time
• Salary: $80,000 annually

• Health Insurance
• Responsible Time Off (RTO)
• 401(k) Matching
• Paid Holidays

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