Logistics COE- Business Process Analyst

Logistics COE
- Business Process Analyst

Serve as a technical subject matter expert for Supply Chain systems and processes, translating business needs into scalable solutions. This role partners cross-functionally to resolve system issues, improve data visibility, and drive continuous improvement across logistics operations.

• Act as SME for Supply Chain systems across transportation and warehouse operations
• Fill operational gaps through tactical and transactional support as business needs require
• Resolve business-critical system and integration issues impacting performance
• Lead development and enhancement of reporting, data flows, and integrations
• Identify process gaps and implement scalable, technology-enabled solutions
• Drive continuous improvement and productivity initiatives
• Ensure data accuracy and integrity across systems and dashboards
• Partner with Operations, IT, and Customer teams to utilize tools and processes
• Maintain documentation, training materials, and system knowledge
• Support audits, controls, and operational reporting needs

· Timely and accurate data/report delivery
· System issue resolution and implementation speed
· Inventory accuracy and variance reduction
· System uptime and data reliability
· Cost and productivity improvements

· Strong analytical and problem-solving capabilities
· Ability to translate business needs into system/process solutions
· Experience with Supply Chain systems (ERP, TMS, WMS, EDI)
· Advanced Excel; familiarity with Power BI or similar tools
· Strong communication and cross-functional collaboration skills
· Ability to manage multiple priorities in a fast-paced environment Needs to be analytical, problem solver, SAP EDI experience, ability to multitask

· Client or Supply Chain operations experience
· Continuous improvement / process optimization background
· Experience supporting system integrations and data architecture
· Familiarity with SAP and transportation/warehouse platforms