NetDocuments Administrator

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.

About Us

Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients’ legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other.

Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world’s major financial centers.

The Opportunity

We are seeking a Net Documents Administrator to join our Firm. This position will be based in our White Plains office (hybrid). The Net Documents Administrator is responsible for the administration, configuration, maintenance, and support of the Net Documents cloud-based Document Management System (DMS). This role ensures optimal system performance, secure user access, seamless integration with enterprise applications, and compliance with organizational policies and legal or regulatory requirements.

• Administer and maintain the Net Documents platform, including cabinets, work spaces, profiles, templates, and system settings.
• Configure and manage security policies, user roles, groups, and access permissions.
• Monitor system performance, troubleshoot issues, and implement solutions to ensure system reliability and availability.
• Perform system maintenance, upgrades, and configuration changes as needed.
• Provide technical support for Net Documents users across the organization.
• Diagnose and resolve system, access, and application integration issues.
• Develop, maintain, and deliver documentation, training materials, and best practice guides.
• Conduct training sessions for power users and administrators.
• Collaborate with IT teams to integrate Net Documents with enterprise applications.
• Support and maintain API-based integrations, workflows, and automation solutions.
• Identify opportunities to improve business processes through automation and system enhancements.
• Administer document retention policies, audit trails, and governance controls.
• Ensure compliance with organizational policies, legal requirements, and regulatory standards.
• Maintain metadata standards and document lifecycle management processes.
• Support information governance and records management initiatives.
• Serve as the primary liaison with Net Documents Support and account representatives.
• Coordinate issue resolution, product updates, and enhancement requests with the vendor.
• Monitor software licensing, usage, renewals, and user provisioning.
• Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies, and procedures.
• Performs other related duties as assigned.

Qualifications

• Knowledge of Microsoft Office 365, Net Documents, and current Windows OS
• Experience with scripting or automation technologies such as Power Shell, Net Documents REST APIs, Net Documents Toolkit
• Strong understanding of document management principles, information governance, metadata, and security best practices.
• Experience with Single Sign-On (SSO), Active Directory, Microsoft Entra  (Azure AD), and cloud-based application integrations.
• Knowledge of compliance and information governance frameworks
• Knowledge of relevant firm computer software programs, with the ability to learn new software and operating system
• Knowledge of general testing procedures and methodologies
• Familiarity with software architecture and development processes
• Excellent documentation and reporting skills
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Demonstrates close attention to detail
• Excellent analytical, troubleshooting, organizational, and planning skills
• Ability to handle sensitive matters and maintain confidentiality
• Ability to handle…