Decision Support Analyst

Position Summary

• Assures the delivery of quality department /clinical services in accordance with established hospital and regulatory/accreditation agency standards.

• Is responsible and accountable for the overall operations of his/her assigned department. Overall operations of the department include development of department goals and objectives that are consistent with the hospital mission, the management of personnel, preparing/monitoring of and accountability for the department budgets.

• Is responsible for the management of FTE component of staffing budgets

• Assures employee compliance with hospital and Human Resources policies and procedures

• Assures that employee competency and education requirements are satisfied as per hospital policy.

• As required, participates in the Performance Improvement Program as defined by the organization.

• Attends Management/Leadership meetings as scheduled/required and communicates hospital policies, performance improvement initiatives and all other required information to department staff.

• Is responsible for participation in committees, task forces and projects as appropriate.

• Assures the provision of a safe employee/patient environment.

• Maintains knowledge related to the operations of his/her department.

• Works collaboratively with all levels of the hospital interdisciplinary team and promotes the team concept within their department and hospital wide.

• Demonstrates positive customer service, fosters positive employee relations and assures that staff adheres to the Customer Service Behavioral Standards.

• Is supportive of hospital initiatives and projects and functions as a positive change agent.

• Promotes a positive and professional image and is a role model, coach, mentor and resource for staff and peers.

• Assumes and maintains 24 hour responsibility for the department

• Assures documentation of switchboard information i.e. repair information, vendor, Policies and Procedures, paging systems, directories, voice mail system, etc.

• Monitors vendors and contracts related to telecommunication, wiring, network support etc.

Essential Functions and Responsibilities Includes the Following :

• Understands and adheres the Performance Standards, Policies and Behaviors.

• Develops and submits departmental goals and objectives as required by the Division Administrator.

• Interview, hires, evaluates, counsels and terminates employees as per hospital policy.

• Schedules staff based on budgeted staffing plan and department needs.

• Develops and submits operating and capital budgets and reports variances as required to the Division Administrator.

• Assures compliance with state regulations and accreditation standards.

• Assures completion of staff orientation, annual and ongoing competency and education requirements.

• Attends and participates in educational programs or activities to maintain current level of knowledge or expertise to manage department.

• Participates and assures department involvement in ongoing Performance Improvement initiative as required.

• Submits reports as required.

• Attends Management/Leadership meetings as required.

• Conducts monthly staff meetings to update staff and/or address department issues and records meeting minutes for all staff.

• Utilizes multiple methodologies to communicate information.

• Adheres to safety standards for employees and patients.

• Participates in committees, task forces, projects, etc. as required.

• Submits all other work reports as required/requested by the Division Administrator.

• Maintains accuracy of the telephone bills

• Monitors and implements least costly vendors for outside services

• Coordinates the distribution and maintenance of all long range and in house pagers.

• Performs and or arranges with contractor for all moves, adds and changes of all telecommunications equipment

• Responsible for recommending, securing and implementing all communications cabling both voice and data

• Maintains cable records for the entire facility

• Places all necessary orders with telecommunication carriers/providers

• Responsible for evaluating departmental telecommunication requirements, formulating various alternatives and providing a…