Lead LPN​/MA - Urgent Care

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all.

We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

The Lead LPN coordinates the day-to-day patient flow as part of a healthcare team by assisting in planning and implementing care interventions while promoting high quality patient care in a professional, efficient and safe manner. Assists in the planning and implementation of interventions to ensure evidence-based practices are being adhered to. Directs the team member as needed in order to support and maintain high-quality patient care.

Lead LPN works closely with providers, supervisors, support staff and other members of the organization to ensure a seamless workflow. Effectively communicates with all team members to support a cohesive work environment.

The Lead LPN in the Urgent Care department will:

Monday - Friday 8:00am - 4:30pm

Urgent Care (UC) is a multi-faceted department with staff working in various locations to achieve similar departmental goals. The Lead LPN works collaboratively with all team members to:

• Facilitate a 5-star patient experience by displaying we are Summit Health
• Serve as a department liaison and resource point person
• Assist with the oversight of the COVID-19 testing workflow
• Assist with the training and orientation of new staff, including but not limited to annual competencies and lab training
• Troubleshoot lab errors and missing specimen issues
• Assist in monitoring/coordinating courier pickup schedules
• Participate in monitoring site inventory and supply needs, placing orders if needed and troubleshooting purchasing issues
• Assist in reviewing lab logbooks and emergency cart books
• Perform clinical duties when needed to cover staffing shortages
• Assist with reviewing department reports such as pending status, missing charges, UC to ED transfers, etc.
• Assist with chart reviews as needed to monitor documentation and department goals
• Assist with completing TelmedIQ provider schedules
• Assist with completing clinical competencies
• Maintain department forms/handouts at each site
• Assist with other duties as assigned within their scope of practice

Education/Certifications/Licenses:

• Graduate of a LPN school program
• Current NYS Licensure as an LPN
• Required to obtain CT Licensure within 3 months of hire
• Required to provide evidence that you have applied for LPN CT Licensure within a month of hire
• Must maintain CT and NY LPN license
• BLS Certified; required upon hire
• IV and or Phlebotomy skills preferred
• Competency skill checklist expected to be completed within first 3 months
• Ability to work in all 6 UCC locations if needed

• Strong communication skills; both verbally and written
• Strong organizational skills
• Ability to prioritize while multi-tasking
• Excellent time management skills
• Ability to work independently and as a part of a team
• Proficient in EMR
• Ability to think critically and exercise good judgement in stressful situations

Pay Range: $33.99 - $42.50 Hourly