Keyleader

Princess Polly is a global fashion brand at the forefront of trend‑driven, lower impact, and accessible apparel. Established as an online force in the Australian retail scene in 2010, the brand has grown to become one of the fastest‑growing online women's fashion brands in the USA.

We are a global player with offices located in Los Angeles and Australia’s Gold Coast, and are expanding our team at our Westchester Retail Store.

Our Retail Store Keyleader embodies drive, enthusiasm, and a natural talent for inspiring others. They are entrusted with overseeing store opening and closing duties while cultivating exceptional customer service. The Keyleader supports the Retail Leadership team, leads the team in achieving exceptional customer experience and sales goals, and upholds operational efficiency. They demonstrate leadership and accountability as needed, motivating the team through constructive feedback, development, and training.

• Lead and motivate the sales team to achieve sales targets and provide excellent customer service while contributing to their career development.
• Perform operational duties, including opening and closing registers, visual merchandising execution, inventory management, and light housekeeping.
• Build brand loyalty and awareness through memorable in‑store experiences in a fast‑paced retail environment.
• Demonstrate a commitment to our company values, innovative business style, people leadership principles, and outstanding customer first approach.

• 3+ years in the retail industry.
• 1+ year experience in retail management.
• Excellent leadership and communication skills.
• Ability to motivate and inspire associates to achieve their goals.
• Strong problem‑solving skills and the ability to make quick and effective decisions.
• Exceptional customer service skills.
• Great sense of style.
• Ability to work flexible hours, including nights and weekends.

Salary Band: $19-$21 per hour

Princess Polly is an Equal Opportunity Employer (EOE). We are committed to a diverse and inclusive workplace and encourage applicants from all walks of life.