Retail Sales Associate

Job Description

Core Responsibilities:

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and report challenging situations to manager
• Customer engagement
• Use of promotional materials, loyalty programs
• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times (80%)
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and delivering LEGO® Brand Retail visual standards (10%)
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations (10%)

Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages?

Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) at The Westchester in White Plains, NY and provide inspirational guest experiences in an interactive and vibrant store environment. We are looking for energetic, enthusiastic individuals to join us on a part‑time basis.

Exceed our guests’ expectations through fun and meaningful interactions

Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times (80%)

Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and delivering LEGO® Brand Retail visual standards (10%)

Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations (10%)

Deliver inspirational retail experiences built on LEGO® Brand values

The LEGO® Group is a family‑owned, international business and collaboration shapes everything we do. It’s all about a shared vision to launch inspiring products that will build the future of play. You’ll be part of a uniquely creative organization that gives you the freedom to make a real impact on our performance — and have fun while you’re doing it. LEGO® Brand Retail strives to foster relationships with our guests that transcend generations and are as timeless as the products we sell.

Do you have what it takes to inspire and develop the builders of tomorrow?

Communicate effectively with team members and guests

Process information/merchandise through the register system

Work various hours, days, nights and weekends as business decides

Freely access all areas of the store including sales floor, stock areas, register areas, and loading dock area

Physical specifications:
Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve…